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Looking for support


Young Minds

(National Charity)

  • Parents’ Helpline:0808 8025544

  • Crisis Messenger for young people

  • Text the letters –“YM” : 852 258

  • Also offers parents webchat & email service


If you are struggling: 24/7 text support for young people.  Text - "SHOUT" to 85258



(National Society for the Prevention of Cruelty to Children)

  • Childline:(free to contact) 0800 1111 (24hrs/day 7 days a week, for children & young people under 19 yrs old)

  • Also available to speak online through 1-2-1 chat or via email service

  • Help for adults concerned about children 0808 800 5000

  • If you think a child is in immediate danger please call the police on 999 straight away.



Useful contacts for any concerns

The Mix

Essential support services for under 25s


  • Freephone 116 123 (24/7)

  • Emotional support to anyone in distress, struggling to cope or at risk of self-harm


A resource for those who have contact with young people who are self harming. It is designed to help young people talk about self-harm with a young person so that you can decide what support might help.

  • HarmLESS is a guide, if you're still unsure or worried about a young person call your local CAMHS (child adolescent mental health services) team



Thinking of suicide?  Are you or is a young person you know not coping with life?  For confidential suicide prevention advice contact



  • Use NHS111: online ( or call 111 if you think you need medical help right now


HELPLINES: Alcoholics Anonymous (AA)



National Association for Children of Alcoholics (NACOA)

  • Call 0800 358 3456

  • Email:

  • NACOA offers information, advice and support to children of alcohol-dependent parents


  • Scottish Families Affected by Drugs and Alcohol Call: 08080 101 011


Smart Recovery

  • Website, online meetings

  • Offer virtual meetings to anyone affected by alcohol addiction 

  • Supportline Call: 01708 765200

  • Email:

  • Offers emotional support to children, young adults and adults who are struggling with the effects of alcohol addiction

(nocturnal enuresis)

Bedwetting (nocturnal enuresis)

  • Contact Bladder and Bowel UK 0161 214 4591

  • Email

  • Eric The Children's Bowel and Bladder Charity 0808 169 9949

  •  Follow Health A-Z (B - Bedwetting in Children)


Shelter England

Shelter Scotland

Shelter Wales


Shelter Northern Ireland - housing advice

Centrepoint Helpline

Ending youth homelessness

  • Helpline:Call: 0808 800 0661

  • Advice to anyone in England 16-25 years


British Red Cross

Call: 0808 196 3651


Age UK Adviceline

Call our free, confidential advice line on

0800 678 1602.  Open 8am-7pm daily, 365 days a year.


Silver Line Helpline

Call: 0800 470 80 90

Cruse Bereavement Support

Call: 0808 808 1677


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